I coach and mentor people who want to build a stronger successful business or progress in their career, people who know they’re worth more and want to get the career or business they know they deserve.
I help you progress further, grow your business, get back to work or manage your career,
I’ve been managing large teams since 2002 and coaching people since 2003, using my coaching tools, challenges and events to keep you on track. My no bullshit guidance plus the hard work from you, means you will reach your goals and get further than you dreamt was possible.
My experience training groups and individuals means that the leadership and business knowledge I have, can be passed on to you and your teams to ensure success for you, your customers / clients and your business. When you have well trained happy staff, you have a thriving business and returning, happy customers / clients.
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My Experience & Qualifications
- ILM L6 Leadership & Management
- ILM L5 Coaching, Leadership and Management
- ILM L3 Coaching and Mentoring
- ILM L3 Team Leading and Management
- ILM L2 Workplace Coaching
- First Line Management and Leadership
- Oxford Open Learning – Writing for Business
- Train the Trainer (2011)
- Facilitation & Public Speaking
A professional coach and mentor, to support through goal setting, coaching and professional mentoring. Helping Professionals reach their potential at work or in business and become what they never dream was possible.
Claims Team Manager & Claims Support Team Manager
Managing a team of up to 25 claims handlers dealing with both property damage and personal injury claims up to 200k.
Dealing with day to day team management and operations including performance management, coaching and training.
Training intakes of new trainees to become claims handlers and learn the ethics and benefits of the business. Running training programs one day and full time 6 week programs
Coaching individuals in progression and career development within and outside the business when applicable.
- Performance Management
- Learning & Development
- Appraisals & 1:1 Reviews
- Target Setting and Management
- Soft Skills
- Leadership & Management
- Arranging, Attending and Speaking at Events
- Organisational Management
- Customer Service