Bio

Hi all,

I’m Tina McDonald, I work with professional people who want to build a stronger succesful business or progress in their career.

I can help you progress further, grow your business, get back to work or manage your career without sacrificing your personal life.

Managing large teams since 2002 and coaching people since 2003, using my coaching tools, challenges and events to keep you on track. My no bullshit guidance plus the hard work from you, means you will reach your goals and get further than you dream was possible.

My experience in training groups and individuals means that the leadership and business knowledge I have can be passed on you or your teams to ensure success.

Join my Facebook group Share Work Life Coaching Academy for daily support, guidance and early access to courses and challenges.

or follow my Facebook page https://www.facebook.com/Avalanche-Coaching-1192490470781558/?hc_ref=PAGES_TIMELINE

 

 


  • ILM L6 Leadership & Management
  • ILM L5 Coaching, Leadership and Management
  • ILM L3 Coaching and Mentoring
  • ILM L3 Team Leading and Management
  • ILM L2 Workplace Coaching
  • First Line Management and Leadership
  • Oxford Open Learning – Writing for Business
  • Train the Trainer (2011)
  • Facilitation & Public Speaking

Avalanche Coaching

May 2016 – Present

A professional coach and mentor, to support through goal setting, coaching and professional mentoring. Helping Professionals reach their potential at work or in business and become what they never dreamed was possible.

A coach and mentor, professional business owner offering structure and guidance.


Motor Insurers’ Bureau (MIB)

Claims Support Team Manager

November 2002 – May 2016 

Managing 5 support functions including

  • Reception
  • Post room services
  • Switchboard operators
  • Scanning team
  • Support assistants

Claims Team Manager

November 2002 – April 2015 

Managing a team of up to 25 claims handlers dealing with both property damage and personal injury claims up to 200k.

Dealing with day to day team management and operations including performance management, coaching and training.

Training intakes of new trainees to become claims handlers and learn the ethics and benefits of the business.

Coaching individuals in progression and career development within the MIB and outside when applicable.

  • Performance management
  • Training
  • Learning & Development
  • Appraisals & 1:1 reviews
  • Target Setting and management

Customer Services Executive

Graphnet <XML> people

November 1999 – February 2002 

Managing and arranging workshops, exhibitions and training days for IT specialists, Medical Directors and NHS CEO’s implementing innovative ideas to meet requirements of the Electronic Patient Records

  • Arranging, Attending and Speaking at Events
  • Organisational Management
  • Customer Service